Primals Statut - Historique des incidents https://primalsnet.instatus.com Primals Thu, 29 Jan 2026 19:40:00 +0000 Server instability Type: Incident Duration: 1 hour and 48 minutes Affected Components: primals.net, ici.primals.net, vox-populi.primals.net, love.primals.net, games.primals.net, gen.primals.net, web.primals.net, data.primals.net Jan 29, 19:40:00 GMT+0 - Détecté - We are currently investigating this incident. We are rebooting to help the system to stabilize. Jan 29, 21:27:49 GMT+0 - Résolu - This incident has been resolved. Type: Incident

Duration: 1 hour and 48 minutes

Affected Components: , , , , , , ,

<p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>19:40:00</var> GMT+0</small><br><strong>Détecté</strong> - We are currently investigating this incident. We are rebooting to help the system to stabilize..</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>21:27:49</var> GMT+0</small><br><strong>Résolu</strong> - This incident has been resolved..</p> ]]> Thu, 29 Jan 2026 19:40:00 +0000 https://primalsnet.instatus.com/incident/cmkzyebyg09zshgqmsw9ba0u5 https://primalsnet.instatus.com/incident/cmkzyebyg09zshgqmsw9ba0u5 Deployment of new server Type: Incident Duration: 11 hours and 13 minutes Affected Components: ici.primals.net, love.primals.net, primals.net, vox-populi.primals.net, gen.primals.net, web.primals.net, data.primals.net Dec 26, 18:30:00 GMT+0 - Détecté - We are currently investigating this incident. Dec 27, 05:43:16 GMT+0 - Résolu - This incident has been resolved. Our main certificate needed to be reconstructed from scratch to accept [games.primals.net](http://games.primals.net) as our new game development plateform. We have added a demo for bayesian worlds, with persistent and coherent narration. Website have been restored this morning each one of them individually to accept new database query authentications. Type: Incident

Duration: 11 hours and 13 minutes

Affected Components: , , , , , ,

<p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>18:30:00</var> GMT+0</small><br><strong>Détecté</strong> - We are currently investigating this incident..</p> <p><small>Dec <var data-var='date'> 27</var>, <var data-var='time'>05:43:16</var> GMT+0</small><br><strong>Résolu</strong> - This incident has been resolved. Our main certificate needed to be reconstructed from scratch to accept [games.primals.net](http://games.primals.net) as our new game development plateform. We have added a demo for bayesian worlds, with persistent and coherent narration. Website have been restored this morning each one of them individually to accept new database query authentications..</p> ]]> Fri, 26 Dec 2025 18:30:00 +0000 https://primalsnet.instatus.com/incident/cmjn9caia05ahyrx5kbyao7tv https://primalsnet.instatus.com/incident/cmjn9caia05ahyrx5kbyao7tv Maintenance for Flow integration in web.primals.net Type: Maintenance Affected Components: web.primals.net Nov 14, 20:45:00 GMT+0 - Identifié - Nous prévoyons une opération de maintenance programmée durant cette période. Nov 14, 20:45:00 GMT+0 - Terminé - Nous prévoyons une opération de maintenance programmée durant cette période. Type: Maintenance

Affected Components:

<p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>20:45:00</var> GMT+0</small><br><strong>Identifié</strong> - Nous prévoyons une opération de maintenance programmée durant cette période..</p> <p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>20:45:00</var> GMT+0</small><br><strong>Terminé</strong> - Nous prévoyons une opération de maintenance programmée durant cette période..</p> ]]> Fri, 14 Nov 2025 20:45:00 +0000 https://primalsnet.instatus.com/maintenance/cmhzc45fd0e7dsimlhmu2uo5x https://primalsnet.instatus.com/maintenance/cmhzc45fd0e7dsimlhmu2uo5x Services down Type: Incident Duration: 6 days, 13 hours and 1 minute Affected Components: primals.net, ici.primals.net, web.primals.net Sep 15, 12:23:45 GMT+0 - Détecté - We experience big issues with SSO on [primals.net](http://primals.net) We cannot fix it until September, 22 Sep 22, 01:25:08 GMT+0 - Résolu - This incident has been resolved. Type: Incident

Duration: 6 days, 13 hours and 1 minute

Affected Components: , ,

<p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>12:23:45</var> GMT+0</small><br><strong>Détecté</strong> - We experience big issues with SSO on [primals.net](http://primals.net) We cannot fix it until September, 22 .</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>01:25:08</var> GMT+0</small><br><strong>Résolu</strong> - This incident has been resolved..</p> ]]> Mon, 15 Sep 2025 12:23:45 +0000 https://primalsnet.instatus.com/incident/cmfl3i8t3001o10qz5dmhbre9 https://primalsnet.instatus.com/incident/cmfl3i8t3001o10qz5dmhbre9 Maintenance for gen.primals.net project integration Type: Maintenance Duration: 10 minutes Affected Components: primals.net, ici.primals.net, web.primals.net, vox-populi.primals.net, love.primals.net, data.primals.net Sep 7, 19:14:00 GMT+0 - Terminé - La maintenance s'est terminée avec succès Sep 7, 19:39:59 GMT+0 - Terminé - Maintenance has completed successfully. [Gen.primals.net](http://Gen.primals.net) is now active for testing purpose. We reserve the right to deactivate the service in case of abuse Sep 7, 19:04:00 GMT+0 - Identifié - We are planning for a scheduled maintenance during that time. The API may be down during this process, we are also proactively searching for better deployment solutions and keep data integrity during this maintenance time. Sep 7, 19:04:01 GMT+0 - Identifié - La maintenance est en cours Type: Maintenance

Duration: 10 minutes

Affected Components: , , , , ,

<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>19:14:00</var> GMT+0</small><br><strong>Terminé</strong> - La maintenance s'est terminée avec succès.</p> <p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>19:39:59</var> GMT+0</small><br><strong>Terminé</strong> - Maintenance has completed successfully. [Gen.primals.net](http://Gen.primals.net) is now active for testing purpose. We reserve the right to deactivate the service in case of abuse.</p> <p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>19:04:00</var> GMT+0</small><br><strong>Identifié</strong> - We are planning for a scheduled maintenance during that time. The API may be down during this process, we are also proactively searching for better deployment solutions and keep data integrity during this maintenance time..</p> <p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>19:04:01</var> GMT+0</small><br><strong>Identifié</strong> - La maintenance est en cours.</p> ]]> Sun, 7 Sep 2025 19:04:00 +0000 https://primalsnet.instatus.com/maintenance/cmfa2ayr000128j3u4m5jd9ue https://primalsnet.instatus.com/maintenance/cmfa2ayr000128j3u4m5jd9ue Incident on new engine version (translations) Type: Incident Duration: 7 minutes Affected Components: primals.net, data.primals.net Aug 30, 12:10:00 GMT+0 - Identifié - Aug 30, 12:17:00 GMT+0 - Résolu - This incident has been resolved. Type: Incident

Duration: 7 minutes

Affected Components: ,

<p><small>Aug <var data-var='date'> 30</var>, <var data-var='time'>12:10:00</var> GMT+0</small><br><strong>Identifié</strong> - .</p> <p><small>Aug <var data-var='date'> 30</var>, <var data-var='time'>12:17:00</var> GMT+0</small><br><strong>Résolu</strong> - This incident has been resolved..</p> ]]> Sat, 30 Aug 2025 12:10:00 +0000 https://primalsnet.instatus.com/incident/cmey89fyi00g4dwwls7gxvgym https://primalsnet.instatus.com/incident/cmey89fyi00g4dwwls7gxvgym New engine deployment Type: Incident Duration: 21 minutes Affected Components: data.primals.net Aug 28, 04:15:00 GMT+0 - Détecté - We are currently investigating issue with translations on new models. It appears to be unstable. Aug 28, 04:36:00 GMT+0 - Résolu - Resolved by multiple intervention * on vite client config * on client : to optimize translations imports * on server: the root of the error, confusion was made between two translations files Type: Incident

Duration: 21 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>04:15:00</var> GMT+0</small><br><strong>Détecté</strong> - We are currently investigating issue with translations on new models. It appears to be unstable..</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>04:36:00</var> GMT+0</small><br><strong>Résolu</strong> - Resolved by multiple intervention * on vite client config * on client : to optimize translations imports * on server: the root of the error, confusion was made between two translations files.</p> ]]> Thu, 28 Aug 2025 04:15:00 +0000 https://primalsnet.instatus.com/incident/cmeuwz9z1000qhcckgjmnpv4s https://primalsnet.instatus.com/incident/cmeuwz9z1000qhcckgjmnpv4s Compilation issues Type: Incident Duration: 1 hour Affected Components: primals.net Aug 16, 22:20:00 GMT+0 - Identifié - Dependencies are not getting resolved in production. We are investigating Aug 16, 23:20:00 GMT+0 - Résolu - Fixed dependecies and restarted [Primals.net](http://Primals.net) accounts services Type: Incident

Duration: 1 hour

Affected Components:

<p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>22:20:00</var> GMT+0</small><br><strong>Identifié</strong> - Dependencies are not getting resolved in production. We are investigating.</p> <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>23:20:00</var> GMT+0</small><br><strong>Résolu</strong> - Fixed dependecies and restarted [Primals.net](http://Primals.net) accounts services.</p> ]]> Sat, 16 Aug 2025 22:20:00 +0000 https://primalsnet.instatus.com/incident/cmeevv56x00012cmrv8mzj6gr https://primalsnet.instatus.com/incident/cmeevv56x00012cmrv8mzj6gr Issues wih the new TLS connection Type: Incident Duration: 3 hours and 36 minutes Affected Components: primals.net, web.primals.net, data.primals.net Aug 4, 00:30:00 GMT+0 - Détecté - We are currently investigating this incident. Aug 4, 04:06:04 GMT+0 - Résolu - This incident has been resolved. After 4 hours of hard work, we finally found how to connect to the MongoDB database with a valid realtime secured connection. The certificates are now constructed from source to connect with the mongo suite. It should be updated when renewal is done. Type: Incident

Duration: 3 hours and 36 minutes

Affected Components: , ,

<p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>00:30:00</var> GMT+0</small><br><strong>Détecté</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>04:06:04</var> GMT+0</small><br><strong>Résolu</strong> - This incident has been resolved. After 4 hours of hard work, we finally found how to connect to the MongoDB database with a valid realtime secured connection. The certificates are now constructed from source to connect with the mongo suite. It should be updated when renewal is done..</p> ]]> Mon, 4 Aug 2025 00:30:00 +0000 https://primalsnet.instatus.com/incident/cmdwmfq5d00bk132wgcp6k9pd https://primalsnet.instatus.com/incident/cmdwmfq5d00bk132wgcp6k9pd Issues with the new release package Type: Incident Affected Components: primals.net, data.primals.net Aug 1, 12:00:00 GMT+0 - Détecté - With the use of the new data-primals-engine library, we had some issues with building the release for the [data.primals.net](http://data.primals.net) server Aug 1, 12:00:00 GMT+0 - Résolu - It required some peer dependencies adaptations to make it work on all sides. react-i18next cannot be used multiple time at once causing also some troubles and needed to be shared accross our apps. Type: Incident

Affected Components: ,

<p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Détecté</strong> - With the use of the new data-primals-engine library, we had some issues with building the release for the [data.primals.net](http://data.primals.net) server.</p> <p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Résolu</strong> - It required some peer dependencies adaptations to make it work on all sides. react-i18next cannot be used multiple time at once causing also some troubles and needed to be shared accross our apps..</p> ]]> Fri, 1 Aug 2025 12:00:00 +0000 https://primalsnet.instatus.com/incident/cmdswlbv30068ygl21z8e2665 https://primalsnet.instatus.com/incident/cmdswlbv30068ygl21z8e2665 Issue with web portal Type: Incident Duration: 1 day and 12 hours Affected Components: web.primals.net Jul 28, 16:00:00 GMT+0 - Résolu - This incident has been resolved. A certificate issue with the server : it must have been configured to accept new certificates Jul 28, 04:00:00 GMT+0 - Détecté - We are currently investigating this incident. Type: Incident

Duration: 1 day and 12 hours

Affected Components:

<p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Résolu</strong> - This incident has been resolved. A certificate issue with the server : it must have been configured to accept new certificates.</p> <p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Détecté</strong> - We are currently investigating this incident..</p> ]]> Mon, 28 Jul 2025 04:00:00 +0000 https://primalsnet.instatus.com/incident/cmdo2z7hu00zcraxv2lmxajim https://primalsnet.instatus.com/incident/cmdo2z7hu00zcraxv2lmxajim A maintenance for new release just started Type: Maintenance Affected Components: data.primals.net Jul 21, 23:35:00 GMT+0 - Terminé - We are planning for a scheduled maintenance during that time. We are testing the new user system decoupled from the core data-primals-engine package (in npm soon or later) TESTS DONE : All is ok, we are now creating the npm repository with README and LICENSE for developers. Type: Maintenance

Affected Components:

<p><small>Jul <var data-var='date'> 21</var>, <var data-var='time'>23:35:00</var> GMT+0</small><br><strong>Terminé</strong> - We are planning for a scheduled maintenance during that time. We are testing the new user system decoupled from the core data-primals-engine package (in npm soon or later) TESTS DONE : All is ok, we are now creating the npm repository with README and LICENSE for developers..</p> ]]> Mon, 21 Jul 2025 23:35:00 +0000 https://primalsnet.instatus.com/maintenance/cmddret2602k289os5njc0hqe https://primalsnet.instatus.com/maintenance/cmddret2602k289os5njc0hqe Tests performed in production for the installation of the packs Type: Maintenance Duration: 22 hours and 33 minutes Affected Components: data.primals.net Jul 13, 05:35:00 GMT+0 - Identifié - We are planning for a scheduled maintenance during that time. Jul 12, 07:01:29 GMT+0 - Terminé - Maintenance has completed successfully. Type: Maintenance

Duration: 22 hours and 33 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>05:35:00</var> GMT+0</small><br><strong>Identifié</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jul <var data-var='date'> 12</var>, <var data-var='time'>07:01:29</var> GMT+0</small><br><strong>Terminé</strong> - Maintenance has completed successfully..</p> ]]> Sun, 13 Jul 2025 05:35:00 +0000 https://primalsnet.instatus.com/maintenance/cmcztc45b001axyjjrz4vitz8 https://primalsnet.instatus.com/maintenance/cmcztc45b001axyjjrz4vitz8 Some issues on deployment Type: Incident Affected Components: data.primals.net May 29, 08:25:00 GMT+0 - Résolu - After deploying the new documentation system, the server did not responded correctly and some investigation needed to be done. This incident has now been resolved. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 29</var>, <var data-var='time'>08:25:00</var> GMT+0</small><br><strong>Résolu</strong> - After deploying the new documentation system, the server did not responded correctly and some investigation needed to be done. This incident has now been resolved..</p> ]]> Thu, 29 May 2025 08:25:00 +0000 https://primalsnet.instatus.com/incident/cmb949dzh0014t80eaexpd725 https://primalsnet.instatus.com/incident/cmb949dzh0014t80eaexpd725 Server access error Type: Incident Duration: 23 hours and 15 minutes Affected Components: web.primals.net, love.primals.net, ici.primals.net, vox-populi.primals.net, primals.net, data.primals.net Apr 10, 05:09:00 GMT+0 - Détecté - Some troubles since this day to boot to the server. A ticket has been opened at OVH, we are investigating the issue. Apr 11, 04:24:05 GMT+0 - Résolu - We finally fixed the issue , we are going back to a restored version of the software. The service are operational again, except for the database of the web crawler that has been resetted. We cannot identify the root cause, but some maintenance on OVH side may have trigger the issue. The experience has improved our resilience to have the best services accessible all over the world and a protocol has been written to handle in the future this kind of situation Type: Incident

Duration: 23 hours and 15 minutes

Affected Components: , , , , ,

<p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>05:09:00</var> GMT+0</small><br><strong>Détecté</strong> - Some troubles since this day to boot to the server. A ticket has been opened at OVH, we are investigating the issue..</p> <p><small>Apr <var data-var='date'> 11</var>, <var data-var='time'>04:24:05</var> GMT+0</small><br><strong>Résolu</strong> - We finally fixed the issue , we are going back to a restored version of the software. The service are operational again, except for the database of the web crawler that has been resetted. We cannot identify the root cause, but some maintenance on OVH side may have trigger the issue. The experience has improved our resilience to have the best services accessible all over the world and a protocol has been written to handle in the future this kind of situation.</p> ]]> Thu, 10 Apr 2025 05:09:00 +0000 https://primalsnet.instatus.com/incident/cm9bm5be60060ue72kenlzr6x https://primalsnet.instatus.com/incident/cm9bm5be60060ue72kenlzr6x